- Customer Relationship Management
Stay ahead, convert every potential customer!
Who just messaged you? Which quotation remains unanswered? Which deal is stuck in the pipeline? With Inlab’s Customer Relationship Management System (CRM), nothing slips through the cracks. Customer history, deal progress, and next steps all in one system, visible at a glance.
Customer Relationships
Synchronized Communication
Faster Decision-Making
Transparent Sales Process
- Why?
Let Your Sales Team Work With Facts, Not Guesswork
CRM systems are built not merely to store customer relationships, but to track, measure, and improve them. Inlab tailors the platform to your structure and synchronises it seamlessly with your ERP environment.
Real-Time Customer Data
Contacts, call logs, proposals, meetings – every detail is one click away, so decisions are data-driven, not speculative.
Pipeline Tracking
See exactly where each deal stands, close opportunities on time, and keep quotations from falling through the gaps.
AI-Based Sales Forecasts
Prioritise high-value prospects, view future revenue in advance, and steer your team’s efforts with precision.
Automated Tasks and Reminders
Repetitive chores are handled by the system, freeing your team to focus on what matters most: closing the sale.
Build the Right System to Retain Your Customers
CRM platforms move you beyond one-off sales to a business model that delivers long-term value to every customer. Inlab adapts the system to your processes and makes it fully operational for your team.
- FAQs
Frequently Asked Questions
No. CRM offers much more than sales tracking. With functions for customer relationship management, marketing-campaign monitoring, and post-sale support, it covers every touchpoint you have with the customer.
Yes. The Inlab team connects CRM seamlessly with Oracle Cloud and other business applications. This synchronisation gives the sales team real-time access to inventory levels, payment history, and order details.
No. The system is simplified to fit your team structure and daily tasks. Practical training before and after deployment ensures every user can master the functions relevant to their role.
Yes. Data is encrypted, access is permission-based according to user roles, and every change inside the system is logged. Back-ups are maintained, and security parameters are aligned with local regulations.
Absolutely. Inlab provides both technical and functional support beyond go-live. Training is refreshed when needed, modules are enhanced, and responsive assistance is always available for your users.